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  1. #1
    Iconia Lurker
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    Microphone Volume?

    has anyone found a way to increase the volume of the microphone? i am trying to video chat with gtalk and tango, and the people i am video chatting with can barely hear me.

    no i am not covering the microphone with my hand

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  3. #2
    Iconia Informant
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    791
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    Jun 2011
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    I've been experiencing the same problem with my Iconia since I bought it in May 2011. Even after all the updates, audio/video chatting remains a challenge with this tab regardless of what program I use. I wonder if it's a software issue. if it's hardware related, we're screwed for the duration.
    Last edited by doublesixes; 01-21-2012 at 09:18 AM.

  4. #3
    Iconia Informant
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    This has been a problem from day one, we are all still waiting for a solution from Acer , but there again there might not be one !!!

  5. #4
    Iconia Lurker
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    I have seen this problem using several recording apps from the market to try to record band practice which is very loud! The resultant recording is always poor crappy quality...

  6. #5
    Iconia Informant
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    Have you guys tried using a hands free device I use one on the a100 mine are earbuds with a built in mic the same kind you'd use with a cell phone works great for chatting.

    Sent from my A100 using Tapatalk

  7. #6
    Iconia Lurker
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    Thumbs up

    I sent Acer a tech support question regarding this very topic. This is my "response" from them:

    Response Via Email(Sirajudeen S.) - 01/29/2012 06:24 PM
    Dear Ryan,

    Thank you for contacting Acer America. My name is Sirajudeen, badge number GWSI1103. I'll be happy to assist you.

    As per your mail I understand that you are experiencing an issue with the mic volume. I apologize for the inconvenience that you have experienced.

    In order to resolve this issue please perform a factory data reset using the following steps:

    Factory data reset will erase all of your personal information, all stored contacts and any programs you have installed on your tablet.

    1. Select Apps, Settings, and then Privacy.

    2. Select Factory Data Reset, and then select Reset Tablet.

    3. Select Erase Everything to format your tablet back to factory default configuration.

    For further clarifications please feel free to visit our web site: Acer Support: Welcome to Acer Support

    Thank you for contacting Acer.

    Have a great day!

    Respectfully,

    Acer America Online Technical Support.


    NOW, WHY WOULD I WANT TO DO THAT?

  8. #7
    Iconia Informant
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    Typical reply from an unqualified technical person at a far away Call Centre

  9. #8
    Iconia Lurker
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    Same problem here ! I went a step further-
    I spoke with Acer customer service and explained him the entire issue. He initially asked me to do the factory reset which was of no help. I asked him to repair my tab(under warranty) or replace. He then asked me to send my tab to their service location. I spent 22 bucks (shipping+ i took insurance). They won;t cover the shipping cost. I got my tab back in 20 days. The note from them
    said "No defect found" !
    I am furious.

  10. #9
    Iconia Lurker
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    8127
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    Feb 2012
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    Oh No.
    got my a200 tablet last week and skype is no good because of the muffled mic. None of us should have to download apps or use headsets etc to get around the problem. Acer need to come clean and either fix the drama or tell us it cant be fixed. I have had a gut full of big companies not standing behind a product that they make. Hopefully it can be fixed cause for me its half the reason to have one.

  11. #10
    Iconia Lurker
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    Sep 2011
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    This tablet is the last Acer product I will buy.


 

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