This is a known issue with Play Store app. This is a response from Google on the"android" forum.
Thanks for this valuable information. We really appreciate it, and it's because of people like you that we can improve the Google Play experience for all users.
We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I donít have a good estimate on how long it will take us to resolve it. As soon as I have any updates, Iíll be the first to let you know.
I really appreciate you taking the time to let us know about the details of your specific case; each time we hear more details, it helps us make a better solution. I hope that despite this, you will keep using the Google Play Store app and keep sending us valuable feedback when things donít go as expected.
Iíll be sure to update you as soon as I have more information about this issue, but in the meantime, feel free to contact me if you have any other questions. Iíll be in touch!
Roxy The Google Play Support Team