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  1. #1
    Iconia Lurker
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    Unhappy My tablet showing black screen after update

    Please Help me, I received an update notification yesterday, I accepted it, then it hangs up on android icon
    then when I power it ON it stops on the ACER logo, not even android logo!
    I tried normal reset, and Hard reset (vol+, power, screen lock ON OFF ON) but still no reponse
    please help me, what can I do? should I return it to the shop according to the warranty? or there is something I can do?
    any help is much appreciated.

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  3. #2
    Super Moderator
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    Unless anyone else has any suggestions, I would return it back and get an exchange.
    Acer Iconia A500:

    ROM List | KERNEL List | RECOVERY List

    ​Current ROM:
    TegraOwners ICS v170

  4. #3
    Iconia Lurker
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    I have had my tablet one day, I'm having this problem. My tablet is dead.

    Does anybody know anything about tablets? I got one two days ago and it won't stop shutting down. It will freeze up and then when I can unlock it it immediately start shutting down and shut down forever. I'll turn it off, back on, and it does again. It did this right after I did an update. I even reset it and it didn't fix the problem. Out of ideas. Any suggestions? How do I back up my stuff for a factory reset if I can't get into the tablet?

    Update: Now the tablet won't come on at all. The screen doesn't light up, but the power button turns red. I've done several resets. Is the thing just dead? I've had it two days.

    Is there anything else I can do? Please help. The customer service is useless.

  5. #4
    Super Moderator
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    Quote Originally Posted by Firejade View Post
    I have had my tablet one day, I'm having this problem. My tablet is dead.

    Does anybody know anything about tablets? I got one two days ago and it won't stop shutting down. It will freeze up and then when I can unlock it it immediately start shutting down and shut down forever. I'll turn it off, back on, and it does again. It did this right after I did an update. I even reset it and it didn't fix the problem. Out of ideas. Any suggestions? How do I back up my stuff for a factory reset if I can't get into the tablet?

    Update: Now the tablet won't come on at all. The screen doesn't light up, but the power button turns red. I've done several resets. Is the thing just dead? I've had it two days.

    Is there anything else I can do? Please help. The customer service is useless.
    Time for a return/exchange.
    Acer Iconia A500:

    ROM List | KERNEL List | RECOVERY List

    ​Current ROM:
    TegraOwners ICS v170

  6. #5
    Iconia Lurker
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    My tablet showing black screen after update

    [My tablet showing black screen after update

    Please Help me, I received an update notification yesterday, I accepted it, then it hangs up on android icon
    then when I power it ON it stops on the ACER logo, not even android logo!
    I tried normal reset, and Hard reset (vol+, power, screen lock ON OFF ON) but still no reponse
    please help me, what can I do? should I return it to the shop according to the warranty? or there is something I can do?
    any help is much appreciated.

  7. #6
    Administrator
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    Re: My tablet showing black screen after update

    Yep, call for warranty.

    .........TPT'd From my SGS3

    Welcome To AcerTabletForum

    Please feel free to PM me if you need any help



 

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